Sports / Mobile
This policy explains exactly what information h55com collects when you use your account, how that information is used, and what choices you have over it. Availability of this platform depends on local law and eligible regions in Pakistan.
When you open an account on h55com, we collect the details you provide during registration — your name, contact information, and the payment method you choose to use. If you deposit via Bank Transfer or Debit Card, the transaction reference is recorded against your wallet to keep your balance accurate and verifiable. We do not store full card numbers on our servers; payment processors handle that layer. Your session activity — which game lobbies you open, how long you stay, and which payment flow you follow — is logged so we can keep account access working correctly and spot any unusual login patterns early. We use your contact details to send account-related messages: deposit confirmations, withdrawal status updates, and responses to support requests. We do not sell your personal data to third parties for marketing. Where we share data with payment processors such as JazzCash or Bank Transfer providers, that sharing is limited to what those processors need to complete the transaction you authorised. Data is retained for as long as your account is active and for the period required by applicable rules in your jurisdiction. You can request a copy of your records or ask us to correct inaccurate details by contacting our support team.
Transaction references recorded at deposit and withdrawal
Transfer records matched to your account wallet balance
Card-type and last-four digits logged; full numbers not stored
Session logs used only for security and account accuracy
This policy covers what h55com controls directly — your registered account, the wallet, game session data, and payment records. It does not extend to third-party services you reach from our platform. Understanding the boundary helps you know which privacy contact to use.
Covered. Login credentials, session tokens, and account-level settings are governed by this policy. Any data you enter during registration or account updates falls within our responsibility.
Covered for the record we hold. When you complete a Bank Transfer or Debit Card deposit, we record the reference on our side. The payment processor's own handling of that transaction falls under their separate privacy terms.
Covered. Interaction data — which game category you open, how long a session runs — is logged in your account and governed here. Game studios such as Habanero or CQ9 supply the game software; they do not receive your personal account data from us.
Not covered by this policy. If you follow a link to an external site or use a third-party wallet app independently of your h55com deposit flow, that service operates under its own privacy terms, which we have no control over.
You have practical choices over the data h55com holds about you. The account dashboard shows your transaction history — deposits made via JazzCash, Bank Transfer or Debit Card, and any withdrawal records — so you can check what we hold without contacting support. If any detail in your profile is wrong, the account settings page lets you update contact information directly. For changes that require identity verification — such as correcting your registered name — the support team handles those requests and will confirm the steps needed once you raise a ticket. If you want to know what categories of data we hold, you can ask through the support contact form and we will respond within the timeframe set by applicable rules. Closing your account does not erase records immediately; retention periods apply as required by local rules, but we can explain exactly what is kept and for how long if you ask.
Your account dashboard shows full transaction history after login, including every deposit and withdrawal reference we have recorded.
Update contact information directly in account settings. Name corrections that require identity verification are handled via a support ticket.
Submit a data inquiry through the support contact form. We will confirm the categories of data linked to your account and explain the retention period that applies.
For anything this policy covers that you cannot resolve through account settings, our support team is the right contact — details in the Support section below.
If a question about this policy is not answered by your account dashboard, our support team handles privacy-related requests directly. Use the channel that works for your situation.
Raise a privacy question or data request through the contact form on h55com. Include your registered account email so we can locate your records without delay.
For account-level questions — including checking what transaction records we hold against a JazzCash or Bank Transfer deposit — live chat connects you with the support team during operating hours.
Send a written privacy request to our support email address listed in your account's help section. Written requests are useful when you need a formal response or are asking about data retention periods.
We approach data handling through four consistent practices — the same ones that keep your wallet balance accurate and your account accessible when it should be.
We use session cookies to keep you logged in and to remember your account state between pages. Analytics cookies help us see which lobby areas are used most. You can adjust cookie preferences through your browser settings at any time.
Login sessions are protected with standard encryption. If we detect an unusual login pattern — for example, access from an unfamiliar location — the account may require re-verification before resuming. This applies regardless of whether your last action was a Debit Card deposit or a game session.
Account and transaction records are kept for as long as your account is open and for the period required under applicable rules. When you ask us what we hold, we give you a specific answer — not a general one — based on your actual account data.
When this policy changes in a material way, we post the updated version at h55com/privacy-policy/ and note the revision date at the top of the page. The current version is always the one on that page; we do not notify by push alert for every minor wording change.
These are the questions we hear most often about this policy. If yours is not here, the support contact form is the right next step.
We collect your name, contact information and the payment method you choose — such as Bank Transfer or Debit Card. During registration, you enter these details into the account form; we record exactly what you submit and nothing beyond that.
We record the transaction reference and the amount against your wallet. Full card or account numbers are not stored on our servers — that processing happens on the payment provider's side. You can see every transaction reference in your account dashboard after login.
Yes. Your account dashboard shows your transaction history and profile details after login. For a complete breakdown of every data category we hold, submit a request through the support contact form and we will respond with specifics tied to your account.
Contact details and some profile fields are editable in account settings. For changes that need identity verification — like correcting a registered name — raise a support ticket and the team will confirm what documents or steps are required.
Game studios supply the game software in the lobby; they do not receive your personal account or payment data from us. They operate their software; we hold your account. These are separate layers and we do not pass identifiable data to studios.
Account and transaction records are retained for the period required under applicable rules in your jurisdiction after account closure. If you want to know the specific retention period that applies to your account, ask via the support contact form and we will confirm in writing.